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Friendly and fast service. We woke up to a chilly house and we made the call. Service tech was at our place within a couple of hours. House is warm again. Thanks Rox Heating and Air.read more
Rick O Shea
2021-04-20T18:14:19+0000
Excellent service from beginning to end! Upon calling, A Detailed & friendly receptionist answered questions and then followed up promptly with a return phone call to schedule and confirm our HVAC appointment. (A confirmation text with the details was also sent. ) I was notified via text whenThe contractor was on the way! Jason arrived on time and gave courteous and professional service. He explained the repairs that were needed and gave tips to keep our furnace In good working condition. I will use ROX Heating and Air for all my future HVAC needs and will refer him to others!read more
Erin Glombecki
2021-03-27T17:54:59+0000
Garrison was prompt to respond to and solve the issue, and cost was reasonable, especially since he came out on a Sunday. I would recommend them and will use them for future needs.read more
Danny Abrams
2021-02-14T20:02:18+0000
We had a problem with our heater system from some other company working on it. ROX Heating and Air came through. They were able to fix the problem. John, the technician was honest with me upfront. He was so friendly and I felt immediately in good hands. I highly recommended this honest company. I am beyond happy with the workmanship and their ability to locate and fix the problem. Don’t go anywhere else. They are the best!read more
Amber Pethe
2021-01-27T01:14:27+0000
They are very professional and get the job done right. They keep you in the know while they are at your home. Quick and clean. I'm very glad I picked them for my new AC.read more
Paul Nelson
2021-01-09T22:19:08+0000
Just had Garrison Proctor from Rox Heating and Air in our home to service our furnace in preparation for the sale of our home. He did an excellent job, and was efficient and very knowledgeable. I highly recommend this company and especially Garrison Proctor.read more
Lorraine F Monakey
2020-12-10T19:23:17+0000
Called Rox H&A In for a simple furnace inspection and they discovered a gas leak...Scary to think what might have happened if I didn’t call them out for the inspection...Repairs are complete at what I feel is a fair price...Excellent service...Thanks Rox H&A!!!read more
Steve Blair
2020-09-30T20:45:18+0000
My furnace went out on one of the coldest nights of the winter. (Of course) Rox Heating and Air came out within a couple of hours. We discussed the cost of repair versus replacement. Considering the age of the furnace I decided to replace it. They were back out early the next morning and had the replacement furnace installed within a couple of hours. Great serviceread more
Betsy Davis
2020-09-25T04:06:17+0000
We have used ROX now for two years for all our HVAC needs. They do a fantastic job and have kept our furnace running well. They are Veteran owned and operated. I give them an A+read more
Sarah Falcon
2020-09-22T19:01:46+0000
Rox, and the owner Jason, were great to work with. They went above and beyond to truly provide exceptional customer service. I will call them for all my future services and will recommend them to everyone in need of services.read more
Roger Adam Young
2020-08-19T20:54:42+0000
Amazing Service, knowledge, pricing and really friendly staff (Josie, Chris and Jason). We are overjoyed as another company said they couldn't get a part and quoted a new unit, 14K. ROX fixed it for half the price (as PPros) and we are considering the maintenance plan to keep it running smooth. 5 star reviews speak for themselves.read more
Cindy Jill
2020-08-17T18:39:45+0000
This company is prepared, quick, responsive, and affordable! I as a customer was not. this company may run better then chick-fil-a, and even there I fumble with credit cards. 😂. thank you for a quick and easy fix on your part. we will be recommending y'all!read more
Rachel Welch Schaubs
2020-08-01T14:17:12+0000
Our daughter had to replace her air conditioning system last week. Rox had been maintaining her system for over a year. Rox stands by there service and made every effort to save the old system without overcharging or up selling. Her new system was installed within 48 hours. My system was 22 years old and was getting to the end of its service life. Garrison stopped by the day after I called and we discussed my needs and concerns. Having been given a fair price I agreed to replace my system. That afternoon the parts were put in mr garage my and at 9:00AM the crew came in and in 3 1/2 hours I was up and running. A couple of minor issues we discovered and resolved to my satisfaction. The crew has a great deal of experience and I feel comfortable signing a maintenance contract with them to keep my investment running well in the future.I would highly recommend this company.read more
Michael Kacka
2020-04-27T17:08:25+0000
We recently had ROX Heating and Air replace two old water heaters with a tankless water heating system. They spent plenty of time listening to our questions and understanding our needs. Jason and his guys did a great job with the installation and making adjustments to get it just so perfect. We are very satisfied with the entire process and highly recommend them knowing that they do such great work !read more
Jeff Warn
2020-02-28T08:40:46+0000
My furnace went out on a Friday night. My neighbor recommended them to me. I texted Jason and they responded right away. They came out Saturday morning. My motherboard was fried so they recommended a new furnace. Jason got me the quote right away and by Monday morning, I had a new furnace installed. Very fast and reliable customer service. Price was also reasonable. So far, the new furnace is working fine.read more
Kia Lee
2020-02-13T04:00:49+0000
Shane and John were so wonderful. They replaced our 22 year old furnace today. They were super efficient, friendly, and came out the day after finding an issue with our system. Their speed was awesome since we have an infant and didn't want to stay elsewhere while waiting for furnace service. Thanks for everything!!!read more
Leah Marin Charleson
2020-01-31T02:07:13+0000
The sales and installation was flawless. A five star rating goes out to the entire staff. The ease of scheduling and phone courtesy was excellent. Shane and John were very knowledgeable, professional and friendly. Thanks Jason for a first rate experience.read more
Phil Baccarella
2020-01-30T11:34:56+0000
Excellent Service and reasonable prices. We had a new furnace installed quickly and professionally by ROX personnel.Thanks, ROX heating and air for a great job and answering all our questions as well.Thank you Jason!!read more
Kathryn Mc Lean Bannister
2020-01-24T20:13:33+0000
Jason made sure we were scheduled for service on Wednesday. Garrison showed up and figured out what was happening with our old furnace. We desperately needed an equipment upgrade. John showed up on Thursday and installed our new two speed FrigidAire HVAC furnace, bypass humidifier, and smart WiFi thermostat. John has skills!!! I can tell the humidity level in our home is changing already. We are very happy new customers of ROX Heating and Air and love our new furnace!read more
Connie Fulmer
2019-12-20T14:56:12+0000
I highly recommend ROX Heating & Air. Jason and his team did outstanding work maintaining both my heating system and home humidifier. Thank you, Jason!read more
Sean Burke
2019-11-15T17:22:57+0000
I shard this on our community forum and I’ll post it here as well:Just wanted to give a huge shout out to Rox Heating. Our furnace couldn’t be used and needed to be replaced. I called them on Tuesday, they checked out our furnace on Wednesday and by this afternoon (Thursday) the new furnace was installed. I couldn’t be more pleased with the men who we worked with, Garrison and John. Thanks Jason Stenseth for such a quality company.read more
Betty Wellbrock Woodruff
2019-10-25T15:26:06+0000
Jason Stenseth is awesome. ROX Heating & Air is my go-to company for my business, my rental unit, and my own home. He’s knowledgeable, professional and stands by his work. Don’t go anywhere else.read more
Pam Kramer
2019-09-11T03:52:22+0000
We called ROX to get a second quote for replacing our a/c and Jason immediately noticed our current HVAC was oversized for existing ductwork. The other company did not! He explained the problems associated with that and was able to schedule our HVAC replacement the very next day. Our installation tech Shane was knowledgeable and walked me throughout new system. We recommend ROX!read more
Alyssa Grant
2019-08-29T19:21:41+0000
John, Jason and team provided an overall outstanding service. John, our technician, was professional, arrived during our expected time slot, never made us feel rushed and no sales pressure. Yet he was educated, informative and took the time to discuss other items we would like to consider doing to the property. I highly recommend!read more
Kathleen Yarberry
2019-08-28T01:14:14+0000
Price and customer service. Had a scheduleing issue and Jason called me himself to take care of it. Service tech found a bug in my AC condensor/fan contacts and that was it. Very honest In their diagnosis and did not try and make a big issue out of a very little issue. Great job will and will continue to recommend. Thanks Garrison!read more
Amber Lichfield
2019-07-12T00:21:06+0000
I do not know what I would have done without Jason, Garrison & Chris. Poor guys have in some combination been at my house every day for a week working on the crazy boiler system I have. Honest, dedicated & fair! Thank you! Thank you!read more
Kathleen Whinnery Murphy
2019-03-04T17:50:39+0000
I received a super quick weekend response through their Facebook page messenger. I was very pleasantly surprised by the excellent communication and customer service. They were willing to help when others wouldn’t and at a reasonable price. ROX has earned my future business and they’ll be the first I recommend to others.read more
Eric Whalen
2019-03-03T21:31:27+0000
We had an emergency today and had to call Roxborough Heating and Air and Jason was so responsive and helpful. We’ve owned a house for 30 years in different cities and states and have dealt with many companies for varies things but never have we had the customer service we get from Jason. And he does an awesome job! The guy knows his stuff!read more
Tina Creel Drum
2019-01-15T01:15:28+0000
Great service! The Rox Heating and Air team was professional, clean, and efficient! Thank you all for your hard work!! Ready to enjoy our winter with a new furnace!read more
Jenna Nicole
2018-10-05T19:02:17+0000
We highly recommend Jason! He is an extremely honest guy! We had a simple issue of a short/fuse problem..I imagine another company could have charged us alot more to diagnose this and perhaps sell us something we didn't even need. Jason found the problem and simply charged us a service call. Would definitely use again and highly recommend. It's hard to find honest repair help🎉read more
Kathy Holmes
2018-09-11T20:00:52+0000
Our experience with Rox Heating and Air wasn’t as smooth as some, but Jason’s response when I gave him the feedback earned them an exemplary rating. Everything isn’t going to go smoothly 100% of the time, but I can assure you that with these guys they will stand by their guarantee and make sure they have satisfied customers. Thank you Jason for being a stand up guy!read more
Deb Dennis
2018-01-19T16:49:56+0000
Jason is great to work with and is very low pressure when it comes to making a decision. It was a no brained making the decision to go with his company to replace my homes HVAC system.read more
Jay Smith
2018-01-03T15:50:27+0000
Jason came out and he was so helpful getting our unit fixed. He didn't just come out and do the job and leave, he showed us what he was doing and what we could do in the future to avoid complications. Very friendly, right on time, and super helpfulread more
Lindsey Anderson
2017-06-09T15:32:42+0000
I truly appreciate Jason Stenseth. He is an exceptional worker and certainly learned many of his skills from working with his father, Dan. Today Jason got my A.C. up and cooling and is a very pleasant young man. I have known Jason since he was in elementary school. He helped his father install a new furnace in my other house in 2004. Luck would have it, I saw my community members recommending him and his business on our Facebook community page. I jumped on the chance to see him again. I recommend his work!read more
RaDene Kaufman Hannigan
2017-06-06T02:19:54+0000
Needed Jason for an emergency and he drove right over. He has the personality of someone you think you've known forever. He fixed the problem quickly and explained in detail. Highly recommend.read more
Tami Hartman Weisbrod
2017-05-05T22:06:39+0000
Jason was great to work with. He replaced the furnace and installed an A/C unit in my grandparents house. They are older and are very hard people to please. He has went out of his way numerous times to go back and help them with any questions they have. You will not find that kind of customer service anywhere else. I would recommend him to anyone I know.read more
Robert Hoffschneider
2017-04-07T03:35:05+0000
Super quick, low price and great guy! Thank you so much.We have a 16 month old baby and worried about the temperature dropping overnight. He came within an hour and had our furnace running in no time.read more
Jaimee Reed Seibel
2017-02-12T02:40:53+0000
Jason at Rox Heating & Air offers an excellent rate with excellent service to back it up. Very professional and genuinely concerned about anything furnace/AC related that needs to be addressed. I highly recommend him!read more
Tim Flannery
2017-01-22T23:03:04+0000
Best company for AC and heating issues! Timely, professional, friendly and honest! Jason is the best! Thanks again, heat is ON and I'm no longer freezing!read more
Heather Carmona Miracle
2017-01-10T20:19:44+0000
Jason came out late at night to repair my furnace. I appreciate your quick response and your great service! Jason from Rox Heating and Air - Highly recommended!! Thank you!!!read more
Dana Jilli Alli
2016-12-15T06:45:42+0000
I couldn't be happier with the work Jason did (furnace cleaning, A/C leak, new water heater). His communication, knowledge, and project completion were excellent.read more
Donna Cannizzo
2016-10-20T21:25:53+0000
Jason was recommended in the Roxborough Nextdoor several times for heating/AC work. Came back from vacation and my AC unit was running, but not cooling, and periodically the unit outside would make a weird noise sorta like the alarm sound that my dryer makes when it shuts off. Jason came out first thing the next morning, diagnosed the problem within 2 minutes, and had it repaired in less than 30 minutes for a very reasonable price. Highly recommend Rox Heating and Air!read more
Shirley Weinsteiger
2016-09-08T15:23:30+0000
Reached out to Jason after seeing tons of positive feedback on Facebook. After getting two outrageous quotes from the "big guys", Jason came out and saved my heart from exploding. A week and a half later I had a new furnace/AC system and what do you know my water heater had been leaking and he installed a replacement a few days later as well. Honest service at an affordable price. Highly recommend!read more
Kevin Lovelace
2016-08-24T02:35:30+0000
I found Rox heating and air from a roxbourough forum review. Jason from the start was honest informative and very helpful, he responded to my emails right away and played no games like other companies I contacted. I am eight months pregnant and had been without AC for a week, he and his team came out to my home today, they were friendly clean and hard working! I am happy to recommend Jason and his team anytime! Thanks for making my home nice and cool againread more
Ashley Michelle Prueitt
2016-08-11T22:29:03+0000
Best HVAC Company Google Reviews
Phenomenal customer service. Had a furnace and AC unit installed. Shane was on time and completed the job in a timely manner. They cleaned up after themselves and made sure all questions were answered. Would definitely do work with these guys again. Highly recommended.Eugene LiuMay 5, 2021
We needed our heater replaced. Service was fast and professional. We will go back to ROX Heating & Air for future HVAC needs!Scott BarbeeMay 4, 2021
Rox did a great job! Jason was able to answer many questions throughout the process until we got to a setup I felt good in installing in our home. John and team got everything setup beautifully with the heat pump hybrid setup that supports both electric and gas. Great all around experience. Ready for summer with new AC!Philip MajewskiApril 22, 2021
Rox rocks!!!
I had a horrible experience with with new faulty heater and install, along with 4 months of awful customer service with Rogers and Sons. They blamed the electrical in my business and suggested I rewire the whole building, had multiple days without heat, major disruptions to my place of business, fought to get it fixed and finally demanded it be removed. After the removal, they then deemed it a lemon. No apologies, no nothing.
I was totally jaded by that experience, but Jason from Rox felt it was an easy solution. Two days later the crew from Rox came in and installed a new heater. They were extremely professional, prompt with the quote and install, and I have not had one issue since!
Thank Rox for turning a horrible experience around!Kara SchickApril 16, 2021
My furnace recently went out on one of the coldest nights of the year. When I called Chris was at my home within an hour and quickly found the problem. We discussed whether to repair the broken parts or to replace the furnace. Taking into account the age of the furnace I decided it would be best to replace it. Chris returned early the next morning and had the new furnace installed very quickly. I was impressed with their rapid response time to get my problem resolved. Highly recommend themBetsy DavisApril 15, 2021
We have used Rox Heating & Air for 6 years now. Bought Furnace and Air Conditioning units with humidifier and so pleased with the products and services. It’s nice to be able to control units via an app. Jason is the best! He came out a few days ago to check on the AC unit as it was not cooling. Great news ...because we bought a top notch system all he had to do was reset the unit...results we have nice cool air! Great company!M SApril 15, 2021
They went above and beyond!Kendall NissenApril 13, 2021
These guys deserve the 5 stars ! Awesome customer service/workmanship. Will recommend 👌G VTApril 6, 2021
“Excellent service from beginning to end! Upon calling, A Detailed & friendly receptionist answered questions and then followed up promptly with a return phone call to schedule and confirm our HVAC appointment. (A confirmation text with the details was also sent. ) I was notified via text when
The contractor was on the way! Jason arrived on time and gave courteous and professional service. He explained the repairs that were needed and gave tips to keep our furnace
In good working condition. I will use ROX Heating and Air for all my future HVAC needs and will refer him to others!"Erin GlombeckiMarch 27, 2021
Professional service and great price!cicamica COMarch 24, 2021
Our technician John was super friendly, knowledgeable and helpful. We will definitely use ROX again!!Nancy KnudsonMarch 22, 2021
Dianne ZarlengoMarch 2, 2021
The Blower motor went out on our furnace earlier this week and the Rox Technician Garrison correctly diagnosed the problem and provided a fair estimate that was competitive with another quote. The job was completed the next day and we had heat back before the cold snap.Jeff MilanovichFebruary 26, 2021
Marina helped schedule our emergency visit and John came out within 5 hours. We got a straight forward estimate on our job and professional service. Will use again and again and DEFINITELY reccomend to all our friends.Robin GerlofsFebruary 26, 2021
I received a call from my mother in law her heat was out. She lives in Highlands Ranch, CO and I live in Frisco, TX. I used Rox several years ago when I lived there, so called them again. They worked her into the schedule, found the issue and came back to fix it the same day. Not only was the job done very professionally, but Garrison was compassionate and treated my mother in law the way I would treat her.
Can not say enough about Rox for this amazing service.Thomas EhrmanFebruary 25, 2021
I very rarely write reviews but Rox Heating and Air deserves it. I have a older brick home (1957) and it had the original furnace . My old furnace was not efficient at all as well as my walls and attic have little to no insulation. After receiving several quotes Rox made my final list. Then I got Covid and was down for over a month. Kelly from Rox was the only one who kept in contact with me. After we negotiated to what I believed was a fair price for the AC/Furnace pkg they scheduled install. I had the pleasure of dealing directly with Jason {Owner) on everything with install. After install which came out fantastic we had a serious cold spell and I let Jason know that I believed the furnace Btu's was maybe a little to small. I am not one to complain and didn't want to make that call. Jason came out immediately to address the situation. I had to tell him multiple times to stop apologizing. He instantly told me they were going to come out that day with a larger unit and replace it at no extra charge as well as throw in some stuff for me that he did not have to do. My upgraded units are now installed and I could not be any happier. I am sure there are other companies that would do the same thing as Jason did. I was impressed with the customer service I was receiving before install and after this experience I am positive I made the right choice. I have another attached room that does not have ducted heat and they are coming out to add that for me. On a scale from 1-10 it is an easy 10 for me. Thank you Jason and John the installers for my house, yes Jason was here as well installing. You have earned my business and I will refer anyone who will listen to me...Robert AveryFebruary 18, 2021
dragon powerFebruary 16, 2021
John was incredibly understanding, professional and kind. He replaced a part needed quickly and efficiently and had our heat on within 2 hours of it going out. The owner was amazing as well and went above and beyond to help me and my son before the cold hit.Gracious ZangelFebruary 13, 2021
Jason & his team are outstanding! They always got out of their way to make sure they are there for their customers. They are quick to respond to messages & their staff is always friendly & knowledgeable. Recently they helped out a neighbor of ours in need. No questions asked, they just came out & fixed her heater at no charge. Good, honest, & trust worthy. I can’t praise Jason & his crew enough!Leslie MaxwellFebruary 6, 2021
Jason and his team were very professional and knowledgeable. Prompt to answer all my questions, and never once tried to sell me more than I need. I called them for a new AC and furnace in the dead of summer, and they made it happen quickly and affordably.
I hired ROX to install a humidifier on my new home in 2021. The tech was quick thorough and professional, and the price can't be beat! I still stand by the 5-star review!Matthew PragerFebruary 3, 2021
Michael ChristiansenFebruary 1, 2021
Courteous, honest, did not try to upsell service or product, highly recommend.GRANT ANDERSONJanuary 27, 2021
Benjamin ReedJanuary 25, 2021
As always Jason and Team at Rox Heating & Air have knocked it out of the park. They're super knowledgeable, timely, cost-effective and easy to work with. I would go nowhere else!P DJanuary 22, 2021
William KellyJanuary 21, 2021
Great company. Fast, repaired our heating system really fast. I highly recommend ROX to anybody looking for HVAC service.Aaron CavanaughJanuary 21, 2021
Wow, wow, wow! As many have experienced, our furnace went out while we were out of town, in the middle of winter! I started gathering quotes on Saturday and ROX Heating was responsive over the weekend! Also, when all the other quotes came in, ROX blew them out of the water. Of course, I was concerned of a situation where it sounded too good to be true, but, trust me, it wasn’t. The unit installed works great and the installation was highly professional and thorough. Furthermore, when I had a question the next day they immediately came out and walked me through everything.
I have interacted with the Owner and three technicians (two at the time of install and one with my follow up inquiry). All of them were professional, knowledgeable, and polite.
I am so impressed with ROX that I’ll be using them if anything else in my house needs repair or replacement and am happily referring them to friends.
Compared to our existing HVAC providers that performed our annual maintenance, ROX is superior in every way. They worked quickly to ensure my family, including small kiddos, were warm through promptly installing our new furnace. Thank you, ROX!Elizabeth BunkerJanuary 17, 2021
Great company and very responsive. Highly recommendedSal VeneziaJanuary 14, 2021
They came out right on time (new AC) and were very professional. The two worker were very knowledgeable and told we what they were doing the whole time. Very clean installation. I believe we received a great deal.
Can't wait for warmer weather.Paul NelsonJanuary 12, 2021
Dustin ForemanJanuary 8, 2021
Pete O'ReillyJanuary 4, 2021
Molly TellesDecember 20, 2020
Thank You. Prompt! Nice! Clearly qualified tech.Phil SirlesDecember 18, 2020
Ray FoxworthDecember 14, 2020
Furnace went out and they ensured it was fixed until we had heat. Most companies would have made us wait but we had heat within the first night. Great company!Amber WelbourneDecember 13, 2020
Sachin SankholkarDecember 12, 2020
We had tried to have several other companies replace our furnace however they were either over priced, had to also replace electrical or never followed up with a quote.
Everyone at Rox was wonderful! Fast quotes, great techs and wonderful installers. I have never been more impressed with a company. They have a customer for life and I will recommend them all day log!!Kristina WendlingDecember 12, 2020
Dianne PrutchDecember 11, 2020
John McDanielDecember 6, 2020
Jon from ROX heating and air was on time, knowledgeable and professional. The pricing was fair and the service was great. I would recommend this company to anyone looking for HVAC service or any of the services they offer.kevin hymanDecember 4, 2020
Timothy KnausNovember 30, 2020
Jason and his team at Rox Heating & Air are fabulous and I highly recommend them. I have used them to service and install HVAC equipment in my commercial property, rental property and also my home and I would never call anyone else. Thank you Rox Heating & Air!Pamela KramerNovember 30, 2020
We used ROX to install an in home humidifier. They came to mind first because they have a very catchy theme song that plays on the radio, so I thought I’d give them a call. They were very responsive, flexible on scheduling and even had a special going on for the humidifier. Our service tech, John was on time and really friendly once he arrived. Once finished, he walked me through the whole system to make sure that I understood how it worked and maintenance needs in the future for the system. I would recommend ROX to anyone needing HVAC service.Jeremy JonesNovember 28, 2020
Garrison was great! Explained what he was doing thoroughly and was very professional and personable. Highly recommend.Shane NunnNovember 24, 2020
Nils BifanoNovember 24, 2020
Garrison at Rox is as stand up a guy as there can be. He came over to quote on new furnaces and I explained I had another company tell me mine was leaking excess amounts of carbon monoxide and needed to be replaced. After inspecting he left with quotes on new furnaces and also the option to come back and do a full diagnostic thinking my furnace was actually ok. Coming back the next week we confirmed there is no carbon monoxide problem and thus no need for a new furnace, you do not see that very often in the sales business! Thank you Garrison!Mike FaceyNovember 23, 2020
Thomas BowlbyNovember 21, 2020
Jason was able to service my heater in a timely fashion, and arrived when he said he would. He was that able to diagnose an intermittent problem (the toughest kind!) correctly the first time, which another company was not able to do, and got the problem fixed at a reasonable price. Will definitely use again.David AudaNovember 19, 2020
Courteous and professional. Technician gave me a 30 minute heads up and arrived on time. Highly recommend.Karen OteroNovember 16, 2020
Best HVAC Company Yelp Reviews
Josh L.
2020-09-10 10:26:34
Excellent service and price. This is my 3rd time using them and would recommend to anyone!
Kayla B.
2020-06-29 09:14:30
First experience with ROX, they came out on New Years Day to fix our furnace. It took a few days to get the part, but they were at least able to diagnose...
Dave C.
2020-03-27 08:33:20
HVAC service, installation, repair, R-O-X, ROX! Heating and air! If you've lived in the Denver area for any amount of time, it's highly likely that you've...
